Frequently Asked Questions

Eyelash extensions are a semi-permanent individual synthetic lash that are curved to replicate your own natural lash. These extensions are applied to each suitable lash to enhance your natural beauty.
A full set of lashes takes approximately 2 hours to apply. Regular touchups take about an hour, but can take up to two hours depending on time between services. Since everyone has a different amount of lashes to apply the extensions to, times are approximate.
When applied properly, lashes look and feel like your own lashes. Each lash is thicker at the base and taper to a fine point, just like your natural lash. Your lash stylist will determine the perfect size and curl based on your natural lashes.
Natural lashes go though growth cycles, just like hair. When the natural lash falls out, the extension goes with it. To keep your extensions looking their best, we recommend regular two to three week maintenance.
Eyelash extensions should never hurt! In fact, you will most likely fall asleep.
Absolutely! You won't need mascara, but if you want to use it anyway, make sure it is our NovaLash Mascara. Our mascara is formulated especially for our adhesive and will not break down the bond.
Yes, after 24 hours. While we do cure your lashes before you leave, it is best to wait 24 hours for maximum lash retention.
Your eye makeup remover should be oil free. Just be gentle, no rubbing.